Communication is a complex process of transmitting and exchanging information that includes verbal (using language) and nonverbal (through gestures, facial expressions, and intonation) elements, as well as interpersonal and intergroup interactions, aimed at conveying meaning, creating mutual understanding, and influencing the thoughts, feelings, behavior, and actions of other participants in the process. This process may be either intentional, with explicit intentions and goals, or unintentional, within the context of natural interaction without specific goals, and it is a key factor in social interactions and organizational activity.
Author: